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The Board of Directors of GEM College is pleased to announce it has been re-registered for 7 years. John Outhred, Chairman of the Board expressed his thanks to the Quality Control Unit Manager, Stephen Short, Online Campus Managers Kirstie Wyatt and Elizabeth Bradbury-Calvert, Digital Strategy Officer, Dirk Short, and Digital Marketing Officer, Giftson Selladurai, campus Managers, Administration and all trainers and assessors. In particular, on behalf of the Board and all shareholders he expresses gratitude to Corporate Leader, Luceille Outhred for her continued innovative approach to education.

Diploma of Leadership and Management (BSB51918)

Based on the Full Spectrum leadership theory, which has been used to develop business leaders all over the world for the past two decades.

You will learn how to Define your Core Purpose, Identify your Life-Time Goals and enhance your Personal Productivity.

What’s more, by developing your Essential Leadership Capabilities you will equip others – and gain an academic qualification for yourself.

Everyone wins!

Course Fees: $7,200.00

Online and/or Blended Delivery

Qualification Diploma of Leadership and Management – (Diploma of Leadership and Management (BSB51918))  (Release 2.0). Training Package BSB Business Services Training Package (Release 2.0). GEM Online Campus The Learner is provided with User Name and Password to the GEM Online Campus, which enables access to the interactive Online Screen Guide; the Learner Guide (pdf); the Assessment Guide; and the Quick Reference Guide. Blended Delivery Study via face to face intensives; supported by Learner Guide, Assessment Guide; Online Seminars. Time Commitment Nominal minimum hours of study plus individual research and on the job application is 1,200 – 2,400 hours (normally over a period of 12-24 months); OR approximately 10 hours research and study per week (face-to-face/online) for 12 months from commencement.  During the balance of the time, learners will be engaged in work-based/simulated work-based (portfolio building) activities, assessments.

Diploma of Leadership and Management (BSB51918)

Wherever you sit on the Leadership and Management continuum this course will provide you with the balance required to lead and manage a successful team, department, or organisation. There are Natural Tensions between Leaders and Managers and this course will enable you to find the harmony and balance in your own orientation. Successful graduates will be able to apply their knowledge, practical skills and experience in leadership and management across a wide range of community organisations, enterprises, and industry contexts. GEM College graduates at this level are able to display initiative and judgment in the planning, organizing, implementing and monitoring not only their own work responsibilities but also the workload of others. They are able to communicate effectively, to support individuals and teams within their sphere of influence, to meet the organisation or enterprise requirements. This qualification will enable you to plan, design, apply and evaluate solutions to life, and to business, including the unpredictable problems that can arise. It will teach you to identify, analyse and synthesize information from a variety of sources and propose effective, efficient solutions to problems. This qualification is equally suited to people working in a business environment, or those aspiring to entrepreneurship.

Financial Assistance

Financial assistance is available for this qualification for eligible applicants. Scholarships, partial scholarships and student loans may apply.

Course Structure

he Course Structure consists of 12 units, 4 core units and 8 elective units:  4 elective units must be selected from Group A, while the remainder will be drawn from:
  • Up to 4 additional units from Group A or Group B.
  • If not listed below, up to 2 electives may be from Diploma or above in the Business Services Training Package.
  • If not listed below, 1 elective unit may be from any other currently endorsed Training Package or accredited course at Diploma level.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Core Units

Develop and use emotional intelligence(BSBLDR501)
Lead and manage effective workplace relationships(BSBLDR502)
Lead and manage team effectiveness(BSBWOR502)
Manage operational plan(BSBMGT517)

Elective Units

Group A

Build and sustain an innovative work environment(BSBINN502)
Communicate with influence(BSBLDR503)
Develop organisation policy(BSBMGT518)
Ensure a safe workplace(BSBWHS501)
Facilitate continuous improvement(BSBMGT516)
Implement diversity in the workplace(BSBLDR504)
Incorporate digital solutions into plans and practices(BSBMGT519)
Manage budgets and financial plans(BSBFIM501)
Manage intellectual property to protect and grow business(BSBIPR501)
Manage people performance(BSBMGT502)
Manage personal work priorities and professional development(BSBWOR501)
Manage quality customer service(BSBCUS501)
Manage risk(BSBRSK501)
Plan and manage the flexible workforce(BSBMGT520)
Support the recruitment, selection and induction of staff(BSBHRM405)
Undertake project work(BSBPMG522)

Group B

Build international business networks(BSBREL502)
Develop a sales plan(BSBSLS501)
Develop a workplace learning environment(BSBLED501)
Develop and manage performance management processes(BSBHRM512)
Develop processes for the management of breaches in compliance requirements(BSBCOM503)
Develop workplace policy and procedures for sustainability(BSBSUS501)
Establish systems that support innovation(BSBINN501)
Forecast international market and business needs(BSBMKG512)
Interpret market trends and developments(BSBMKG507)
Lead and manage a sales team(BSBSLS502)
Manage a franchise operation(BSBFRA502)
Manage an information or knowledge management system(BSBINM501)
Manage employee relations(BSBHRM604)
Manage expatriate staff(BSBHRM511)
Manage meetings(BSBADM502)
Manage workforce planning(BSBHRM513)
Plan, implement and review a quality assurance program(BSBMGT521)


Assistance might be available for this qualification: www.gemcollege.edu.au/financial-assistance. State Government funding/subsidies may be available within your state. Please check with your GEM representative if you require clarity in this regard. Your tuition fee includes:
  • Access to GEM Online Campus – and interactive Onscreen Guides
  • Learner Guide for each Unit (pdf)
  • Assessment Guide for each Unit (pdf)
  • All essential reference materials.
  • Additional Reference materials may be requested, to further enhance your learning, and these will attract an additional charge.
  • Contact our Administration Centre on (08) 8342 3316 for more information and payment options.
  • Fees, charges and course offerings are subject to change.
This fee can be paid using EFTPOS, Visa, MasterCard, cheque, money order or purchase order. Scholarships A limited number of Partial Scholarships are offered within Australia annually. A limited number of Offshore Scholarships are offered annually. See Application for Consideration for Scholarship.

Course Fees: $7,200


There are assessments tasks for every Performance Criteria built into every Unit of Competency.  You will not be assessed until you indicate that you are prepared for assessment.  You will be given at least one-week's notice by your Tutor or Facilitator for any assessment being organised by the Assessor.  You must have submitted your portfolio of evidence prior to the actual assessment date, or bring it with you to the assessment.  If face to face assessment is being undertaken you must attend.  If you are sick, a phone call is required to advise of your absence.  Otherwise, a doctor's certificate will be necessary for an alternative date to be set for the assessment.  For more information on assessment, refer to your Course Information Guide for this Unit, and/or for additional information, which is available on the GEM website.

If you do not have a workplace that is suitable for you to demonstrate your competence on the job, GEM College of International Business may be able to provide customised, flexible or on-the-job options for this course.  Contact your Tutor or Facilitator for further information to discuss your needs.

Reasonable adjustment
If you have a permanent or temporary condition that may prevent you successfully completing the assessment task(s) you should immediately discuss this with your Tutor or Facilitator, about a "reasonable adjustment".  This is the adjustment of the way in which you are to be assessed to take into account your condition.  This may include providing additional time, or a support person.  While assessment tasks may be changed to suit your condition, the actual performance criteria cannot be altered.

Recognition of Prior Learning and Current Competency
GEM College of International Business recognises skills gained through previous studies, the workplace and life experience which may allow you to complete your qualification more quickly than the nominated minimal hours.

You may be entitled to recognition that will exempt you from one or more Units of Competency.  Where you can provide evidence of competency in all Units in a given qualification, you will be required to complete a major project, to demonstrate your ability to provide current application of those competencies across a range of sectors, or with regards to a range of contingencies.

If you are granted RPL the target unit will be reported on your Academic Transcript advanced standing.  No gradings are provided for Units granted under RPL arrangements.

You must enrol in all Units of Competency and apply for an exemption by completing a form.  Attendance at class, or Online is necessary until any relevant exemption is granted.

For further information please contact the Quality Control Officer on (08) 8342 3316 or visit the GEM College website.


Entry Requirements/Pathways There are no prerequisite requirements for individual units of competency. Articulation Pathways from the Qualification On completion of this qualification, you may undertake Advanced Diploma of Leadership and Management (BSB61015); or specialize with Advanced Diploma of Management (HR) (BSB60915); or Advanced Diploma of Work Health and Safety (BSB60615). Student selection Each applicant will be interviewed to ensure suitability of program for the individual and his/her current position and/or career path. Gaining University Entrance A Certificate IV or Diploma may gain 6-12 months advanced standing in a university degree.  Some Advanced Diplomas may be eligible for even more credit.  Choosing a GEM College of International Business to University Pathway is a great way to get practical ‘job ready’ skills and then gain entry to a university at an advanced stage.  A Graduate Certificate from GEM College of International Business, coupled with relevant industry experience, can gain entrance to post graduate qualifications.


Sadly, the term "curriculum" has degenerated to being perceived and accepted simply as 'the subjects comprising a course of study in a school or college'.

Having been actively engaged over three decades in the exciting cut and thrust of a convergence of entrepreneurship, technology development and education and training, and having seen the transformation of people and of communities engaged in learning through our unique methodologies the GEM College Executive has not been prepared to see any GEM College curriculum in such a diminished light.

To GEM College:

"Curriculum" is a planned, formalized design for teaching for certain known and intended learning outcomes, and for other unknown and unintended outcomes. It is the planned dynamic chaos that comes from the interaction of learners with other innovative people, peers, instructors, assessors, instructional materials and media, instructional activities and experiences, oneself and others, entrepreneurs and the entire learning environment interacting and interrelating as the pracademic ecosystem.

Our concept of "Curriculum" has shaped both our academic model and our business model.  We are unique.  

GEM College is not an educational organisation, nor an institution.   It is an innovative educational organism.  

We develop educators and entrepreneurs - We practice what we teach.

Bring your career to the next level with a globally recognized business degree. Our qualifications provide specialized, flexible, scalable training that meets your needs to be a future business leader.

Grievances and Appeals

GEM College of International Business is committed to ongoing improvements that will enhance the service that is provided to you, the client.  Should you have any grievance with the way in which GEM College has conducted business with you, we will be pleased to listen to what you have to say.  By doing so, hopefully, we will improve our service which, will in turn, benefit everyone accessing training through us.

In the first instance, any grievance should be discussed with the relevant Administrative person, Tutor or Facilitator.  If they cannot resolve the problem to your satisfaction, it will then be referred to the Campus Manager.  If the Campus Manager was your first point of contact or if the issue is still not resolved to your satisfaction, then the National Manager shall endeavour to resolve the matter.  If the National Manager does not resolve the matter to your satisfaction, the Director-International Business or the Corporate Leader will be pleased to make an appointment and listen to your grievance.  Further detail regarding our grievance and appeals policy is contained in our "Customer Service Charter and Grievance Policy" which is located at www.gemcollege.edu.au/student-policies/.

If you do not agree with the result given for an assessment task, you may appeal the assessment decision.  You should first discuss the assessment result with your Tutor or Facilitator.  If you are not satisfied with the outcome of that discussion, you can access the appeal process through the Campus Manager.  More information on Learner's rights and responsibilities can be found at www.gemcollege.edu.au/student-policies/.

GEM College of International Business hereby gives an assurance that no discrimination shall be made against an individual or organisation lodging a grievance.  We view all criticism and suggested improvements as ways that will allow us to improve our service to you.

Important GEM Policies and Procedures

GEM College of International Business is acknowledged as upholding the highest standards of ethical conduct and professional excellence.  We inculcate these same standards in our learners and strive to produce business leaders with recognised integrity.  Thus, our (benchmarked for best practice) policies and processes support this and protect both the College and learners.

The policies and processes of the College are transparent; we therefore discuss these with our learners during an Orientation Session at the commencement of each course.  You will be required to acknowledge that you have read, understand, accept and are willing to ascribe these policies and processes during the Orientation Session.  The college website (at http://www.gemcollege.edu.au/student-policies/) includes the following as essential pre-reading:


  • FM-28 Privacy and Personal Information Policy and Procedures
  • FM-31 Customer Service Charter and Grievance Policy
  • FM-53 Risk Management Policy
  • FM-54 Sexual Harassment Policy
  • FM-55 Environmental Policy
  • FM-138 Fair Treatment and Equal Opportunity (Equity) Policy and Procedures
  • FM-09 Quality Policy Statement
  • FM-49 Payment and Refund Policy
  • FM-134 Student Selection and Admission Policy